You can cancel your service for free up till 6 hours before the start of the service. If a booking is cancelled less than 6 hours before the start time, administrative charges will apply in line with the following:
Cleaning Service:
| Time Of Cancellation | Cancellation Fee |
| 15 mins after placing the booking | Free |
| 6+ hours before service delivery time | Free |
| Less than 6 hours before service delivery time | 100% of the final price |
All Other Services:
| Time Of Cancellation | Cancellation Fee |
| 15 mins after placing the booking | Free |
| 6+ hours before service delivery time | Free |
| Less than 6 hours before service delivery time | 100% of the final price (Max AED 150) |