In-App support guide for Technicians
In-App support guide for Technicians
- No jobs assigned
- I cannot do the job - Transport issues
- I cannot do the job - Out of zone
- Leaves & offset requests
- Salary related
- Ratings, penalties and rules
- Reporting unsafe working conditions
- I have an injury during a job
- Issues with uniforms
- Issues with cleaning materials / luggage trolleys
- Cash Booking, customer not at home
- Cash Booking, customer insisting on payment link
- Card payment error after job closing
- Unable to open location link
- Trouble uploading photos/videos
- Unable to do mask call or chat with customer
- Unable to login to my account
- App not loading or crashing
- I cannot do the job - Personal reasons
- I cannot do the job - Had issues with this customer
- I cannot do the job - Out of scope
- I am not capable to do the job
- Customer special requests outside job scope
- Customer requested to cancel or declined my service
- Customer Harassment and Rudeness
- Customer paid more than the total to pay
- Customer paid less than the total to pay
- Give update about my ongoing job - Other reasons
- Additional materials required
- I did not complete the job