Need extra materials to complete the job?
Please let the customer know before continuing:
- What additional materials are needed
- Why they are required
- If there may be any extra cost involved
If the customer agrees, you can proceed once the materials are ready. If not, pause the job and report the issue along with the quotation or inspection report.
Important! If a price change is required, request an updated quotation for customer approval and inform the customer that the quotation will be shared within 24 hours.
Do you still need help?
No, all good now.
Yes, I still need help.