Here’s what you need to do 👇
- Advise the customer to log in to the app and update their payment method.
- Our Collections Team will contact the customer to verify and confirm the payment.
Please note that no further action is required from your end. This message means the customer’s credit card payment failed for some reason.
🚗You may leave the premises and proceed to your next job.
Do you still need help?
No, all good now.
Yes, I still need help.